Gentle Reminder: If you decide to use your own installer, please ensure that they are capable of meeting the basic responsibilities listed below. For a more convenient and hassle-free experience, we suggest choosing one of our recommended installers. They are well-acquainted with these requirements and can collaborate seamlessly with you to ensure the successful completion of your project.

1. Site Assessment and System Evaluation

• Site Assessment: Conduct a detailed assessment of the customer's property, including roof structure, orientation, tilt, shading, and the current electrical system.
• System Evaluation: Conduct a detailed evaluation of the product list provided by the customer, including panel layout and quantity, inverter selection (single-phase or three-phase), battery installation location, and cable routing.

2. Obtaining Necessary Permits and Approvals

• Distributed Generation (DG) Connection Application: Secure approval from the line company for grid connection.
• Meter Replacement: Communicate with the power company to replace the smart meter.
• Inspection: Schedule an appointment with the inspector and obtain approval for the installed system.

3. Pre-Installation Preparation

• Complete all pre-installation preparations: This includes inspecting and receiving the main equipment provided by the customer (solar panels, inverters, batteries, etc.), providing mounting brackets, wires, conduits, and other auxiliary materials based on the equipment provided by the customer, scheduling installation times, and coordinating the installation team.

4. On-Site Installation

• Panel Installation: Install the solar panels on the roof or ground-mounted system, ensuring they are securely fixed and properly aligned.
• Electrical Wiring: Connect the panels to the inverter and integrate the system with the customer's electrical system, ensuring all connections are safe and comply with regulations.
• System Integration: If applicable, integrate the battery storage system with the solar system and grid.

5. System Testing and Commissioning

• Function Testing: Perform functionality tests to ensure all components are working correctly and the system is performing as expected.
• Compliance Check: Ensure the installation meets New Zealand electrical standards and safety regulations, including but not limited to AS/NZS 5033.

6. System Activation and Customer Education

• System Activation: Officially connect the system to the grid and start operation, ensuring it begins generating power.
• Customer Training: Provide the customer with operating instructions, explaining how to use, maintain, and monitor the system.

7. Maintenance and Support

• Regular Maintenance: Offer ongoing maintenance services to ensure the system operates efficiently over the long term. This may include panel cleaning, equipment checks, and software updates.
• Customer Support: Provide continued technical support to address any issues or questions the customer may have during system operation.